Creating Job Numbers from Mobile Phones via Email

Problem:

Our client is running our SpringboardIT Quote Assistant  (SQA) product,. They needed the ability to allow for workers on the road to request a new job number automatically.  Lack of job numbers meant that jobs were not properly dealt with, hours were lost, and sometimes billable work overlooked.

Solution:

We enabled workers to email from their mobile phones directly to SQA to request a new job number. This email creates a new job in to the SQA system.The new job number that has been allocated is emailed back out to the sender of the original email.

Once this is done, any documentation used on site to have the specified job number. This would allow the job to recorded and billed in the standard way and

Added Benefits:

No urgent job need ever be forgotten again.