One complex client: Invoicing time down from 32 hours per month to 2 hours.
John Dalton, MD of Base Structures, explains how employing SpringboardIT made for easier invoicing processes, reducing monthly invoice time from 4 days to 2 hours for one of his advertising clients.
Base Structures make hi-tech architectural tents and sophisticated advertising banners. Their systems had evolved over time, and comprised a mix of invoicing spreadsheets, other production systems, fax, phone and verbal procedures. It had become unwieldy, slow and inefficient.
Bespoke system or evolution?
“Various software companies wanted to sell us a bespoke system at vast expense. Steve convinced us that we could use our existing systems that were integral with the Microsoft software we had, and adapt those to our purposes”.
A combination of
- Review of order, approval and invoicing proceses,
- Making the client more central in the approvals gateway, and
- Software modifications and extensions,
reduced the cost of invoicing and improved the accuracy and quality of invoices.
Steve [Bloomer] really pulled something out of the bag…. It was an outstanding success.John Dalton, Base Structures