Simplifying online sales and website order processing
Superflex, a business in Wookey, Somerset, has found that by automating its email orders from the website and payments, a previously fiddly and time-consuming process has been greatly simplified.
Superflex is an online business which sells polyurethane suspension bushes for classic cars. Its sister company, Chris Witor, sells parts for Triumph cars. They receive website orders from enthusiasts all over the world, which keeps them very busy, but also creates administration and accounting challenges.
The delivered software website order system is quick to update, which is a periodic requirement. The move to Outlook 2016 on Office 365 threw up a glitch. As Springboard manages the system from its offices and can remotely access their computer, the bespoke software was updated quickly and the problem solved.
‘The new system has helped no end,’ Christine says. ‘It now takes no time at all to process the orders and if I need an overview, I can quickly match each amount of money from the payment providers with the relevant order payment. We also have peace of mind, knowing there can be no human error from our end.’
Our online orders are increasing all the time, but the system we have in place can cope with that and will continue to save us more and more time as the business grows. All this without having to invest in new software!
Christine is confident that the system Springboard has set up will work for them for years to come.