Better Route Planning for Emergency Repairs Teams
Our client spends many man-hours planning routes for teams doing emergency repairs. Plans change often as high priority or emergency jobs come in. This makes route optimisation a thankless task for those doing the planning. The phrase ‘Wing-it’ comes to mind!
Integrating office systems with Postcode Anywhere, TomTom, Google Maps saved time, costs, and improved flexibility and customer service. Making this process automatic not only saves the time of the people involved in the planning but also can potentially select more efficient routes than the human eye.
This was part of a larger project that includes communicating with the repair teams in the field – using vWorksApp.
Route Optimisation Solution
Springboard IT made use of an API provided from PCA Predict (formerly Postcode Anywhere ) to take a list of jobs, holding information about their location, priority and duration to calculate the most efficient route to take. The sophistication of the software takes into account the weight and widths of a vehicle to ensure that obstacle filled routes are ignored. The recommend routes returned automatically show the most optimal route to take potentially saving miles of travel and huge reductions in cost in the long run.
The information return was presented to the user on SharePoint to give a visual representation of the results. Along with this information, documentation of the planned route was sent to the end user, as well as an optional TomTom file should they wish to integrate with their satellite navigation on the road.
The information returned gave great scope and allowed us to use it along with Google Maps to drop pins onto a map of the journey giving users the ability to see their itinerary for the day, or the period of optimisation.
Sometimes high priority jobs would come in half way through the day so simply re-running the application would update the route to include more important jobs to fit with deadlines.
Intelligent route optimisation is now embedded in improved work flow. SpringboardIT has the skill set and experience to integrate many systems you use in your day-to-day activities, and make them do something special.