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Home / Customer Relationship Management CRM

Customer Relationship Management CRM

Utilising existing customer information already at finger tips, without investing in a specialist CRM system.

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Using Sage data for CRM

Get more value from the investment in Sage

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Customer Relationship Management CRM News

An exciting new(ish) Microsoft product that’s well worth a look

In Power BI, Microsoft has created the most powerful and important business tool in years Around 18 months ago, Microsoft

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What Office 365 can do for you

Pick through the slew of products on offer with Office 365 and you will find some really useful software for

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Case Study: Automating a process to save time

What do most businesses want from their IT systems? Well, mostly they want them to work hard unnoticed in the

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Why do you need a CRM system?

‘I need CRM software’: I hear this phrase a lot from clients, but my reaction is usually: ‘Are you sure?’.

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New Technology Opportunities

Hiding in plain sight: you may already have the answer to your under-performing software. Avoid the cost and disruption of

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Intelligent Cold-Calling follow-up

The Problem – Cold Calling has a Negative Image. The subject of cold calling is contentious. Most people have had

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CRM or Sales Management?

A critical look at CRM CRM (Customer Relationship Management) is a term often abused. CRM is most often confused with

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Un-Stalled IT development

Get rid of a few bottlenecks to make an OK software package into a really good tool. Feeling happy –

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